How to Register on ONDC as a Restaurant ?
Comprehensive FAQ on Registering and Selling on the ONDC Network
1. What is the ONDC Network?
The Open Network for Digital Commerce or ONDC is the new way of looking at e commerce in India which the government supports. It enables small and local merchants also to penetrate deep in the digital market covering a larger audience across the borders. Businesses can build their brand and move forward into new and promising areas using ONDC.
2. How do I register on the ONDC Network?
Sellers need to register through the ONDC official website. The registration is straight forward and the app has a clean and self-explanatory interface which is easy to use for even first-time sellers.
3. What documents are required to register a restaurant on the ONDC Network?
Whenever a restaurant registers on ONDC they are required to provide the following documents:
- Cheque copy for account verification
- FSSAI license for food safety compliance
- PAN card of the business or owner
- Menu to list available items for sale
- Photos of the restaurant for listing purposes
- Email ID for communication and account setup
4. How can I start selling on the ONDC Network?
You can quickly begin selling by following these five steps:
- Create your account on a seller app like the ONDC Website.
- List your products or menu items.
- Receive orders from customers.
- Select a cost-effective shipping partner (if needed).
- Collect your payments easily. These steps make it simple for any seller to start growing their business through the ONDC platform.
5. How can I accept payments on the ONDC Network?
Payments are handled through various gateways integrated into the ONDC app. Customers have the option to choose from different payment methods such as digital wallets, cash on delivery, or net banking, which ensures a seamless checkout experience.
6. Does ONDC offer logistics solutions?
Yes, ONDC has partnered with approved logistics providers, giving you the flexibility to select cost-effective delivery options. Unlike larger platforms, ONDC allows you to tailor delivery times and conditions to suit your requirements.
7. How do I receive payments for products sold on ONDC?
Payments are transferred to your designated bank account. For items that cannot be returned, the payment is processed on the first Friday two days after delivery. For items that can be returned, the payment cycle includes the return period plus an additional two days.
8.How is the ONDC Network different from platforms like Amazon or Flipkart?
Swiggy, Zomato, and ONDC have distinct approaches to food delivery and ecommerce. Swiggy and Zomato operate as centralized platforms where restaurants showcase their menus, and these platforms manage everything from order processing to delivery, often charging high commissions and enforcing strict guidelines. They also tend to favor restaurants that invest in paid promotions.
In contrast, ONDC (Open Network for Digital Commerce) functions as a decentralized network, allowing restaurants to engage directly with customers without the need for intermediaries like Swiggy or Zomato. This model features lower commissions, more flexible terms, and no reliance on paid advertising, ensuring that all sellers receive equal treatment. ONDC aims to give smaller businesses a fairer chance to compete in the marketplace.
Conclusion
The ONDC network is poised to transform the Indian e-commerce landscape. This is the perfect time to align your business with this emerging trend. Restaurants can easily sign up and begin selling through the ONDC app, gaining access to a vast customer base across the nation. Register now on the ONDC network and start expanding your restaurant business!
